Last Updated: January 01, 2026
1. Introduction
Welcome to Shields Plant and Construction. We are committed to protecting and respecting your privacy.
This Privacy Policy explains how Shields Plant and Construction collects, uses, processes, and protects your personal data when you visit our website (shieldsplantandconstruction.com), use our services, or interact with us.
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Shields Plant and Construction is a UK-based construction and plant hire company providing services to domestic, commercial, and development clients across England and the wider United Kingdom.
Contact Details
If you have any questions about this privacy policy or our data protection practices, please contact us using the details below:
- Full Name of Legal Entity: Shields Plant and Construction
- Postal Address: 1000 Great West Road, Brentford, TW8 9DW
- Email Address: Support@shieldsplantandconstruction.com
3. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: First name, last name, title, or company registration details.
- Contact Data: Billing address, delivery/site address, email address, and telephone numbers.
- Financial Data: Bank account and payment card details (processed securely via our payment gateways).
- Transaction Data: Details about payments to and from you, and other details of services or plant hire you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location data when you interact with our website.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering hired plant machinery to a site or completing construction works).
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., managing business operations, responding to inquiries).
- Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., maintaining financial records for HMRC).
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data (a “data subject access request”).
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at Support@shieldsplantandconstruction.com.
8. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Complaints
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.